COVID-19 Letter to Customers

Dear Valued Client,

As our nation and our world navigate uncertainty in these unique times, we want you to know we stand with you. We understand the unforeseen business challenges you face and are here to help you support your employees, customers, and community.

To go from business as usual to seeing foot traffic come to a standstill in a matter of days is a shock to the system. The COVID-19 pandemic has presented a critical moment in the world, but it is one we will get through together. We know that this is a uniquely challenging time for independent business owners like you, and we want you to know—we’re here to help.

Here is what you can expect from us to help you during this difficult time.

This is an unprecedented moment in time, and we promise we’ll be there for you with solutions, answers, and opportunities to help you get through this.

Our business advocates, customer support team in Louisville, and corporate staff are available to lend a hand and support your most pressing needs. Of course, the health and safety of our employees and the communities in which they live remains a top priority. We are following all guidelines put forth by the CDC but are monitoring all communication channels and are readily accessible to you around the clock. As always, we are committed to providing you with outstanding support and service, in a transparent manner you can trust.

We are here for you. If you need to get in touch, please reach out immediately to 1-888-480-1571 or clientsupport@getbeyond.com and we’ll be ready to answer.

Your Beyond Team

Contact Client Support

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