We believe successful relationships can only be sustained with honesty, integrity and complete transparency. We make our commitment to you up front, in plain English and with full disclosure; not buried in fine print.
The privilege of calling you our customer must be earned one transaction at a time. Let’s begin our partnership honorably and with a clear understanding of what you can expect from us.
- We will disclose all fees for each card transaction and who is charging them.
- Card brand fee increases will be communicated clearly and passed through without markup. Decreases will be honored in their entirety and without exception.
- We put you in control. As such, you may terminate your contract without penalty.
- We believe you should choose the contract term length that best suits you and your business (monthly, annual, or multi-year).
- We will never levy arbitrary fee increases provided that the terms of the contract have been fulfilled.
- If there is no additional service, there will be no additional fees.
- We do not surcharge or impose bill-backs.
- We fully stand behind our products and services and provide 24/7 service center access.
- We do not lease equipment but we do provide reasonable equipment costs.
- We operate with full transparency and questions about your billing statements are always welcome.