The promises we make to our clients and team members are the pillars of our business and the foundation of our values. We publicly declare our commitment to honor these principles as a contract. Designed to empower our clients to take their businesses to the highest level, we stand behind these ten promises.
As a financially independent, employee-controlled company, Beyond is fundamentally committed to transparency and the highest level of ethics in our business practices. We publish and uphold these promises as a core component of our mission and values, knowing they create legally binding rights that the majority of our competitors would never give their customers.
If we don't provide additional value, we don't charge additional fees. We will never arbitrarily raise your prices as long as your business methods and transaction volumes don’t change significantly.
Flexible Contract Terms
You have the freedom to choose the contract length most suitable to your business.
No-Penalty Termination Rights
You may terminate your contract at any point, without penalty.
You will receive clear billing statements with all charges and fees fully disclosed. Each cost and charging party will be communicated—meaning there will be no hidden fees, surcharges or additional premiums.
Adaptable Product Solutions
The Beyond team will tailor our versatile product offerings to your specific needs. If necessary and possible, we will use our best efforts to integrate with your current hardware, legacy systems, vendors and competitors.
Every effort will be made to optimize secure practices to protect your business.
Our products are backed by individuals in your own community. We employ local sales representatives throughout the United States. The success of your business is important to Beyond's sales representatives.
Exceptional Client Support
The Beyond service center, based in Louisville, Kentucky, provides highly effective underwriting, efficient onboarding and personalized customer service.
A Greater Mission
We have a philanthropic mission to support the post-secondary education of America's most disadvantaged children through our beneficiary, Give Something Back. Simply by being our client, you help make a difference for students who have faced economic hardship or other adversity such as foster care, homelessness or the incarceration of a parent.